FAQ
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New Patient

FREQUENTLY ASKED
QUESTIONS

New Patient

Welcome to Fella Health New Patient Frequently Asked Questions (FAQ)

If you're new to Fella, this section is specifically designed for you. We understand that starting any new health program can come with a lot of questions, and we’re here to help make your onboarding process as seamless as possible. In the New Patient section, you’ll find detailed information about what happens after you sign up, how our consultation process works, and what to expect in the first few weeks of your journey. This section also explains how we assess your individual health needs and create a personalized plan just for you. Whether you’re wondering how quickly you’ll get started or how to prepare for your first consultation, we’ve got you covered.

What should I expect during my first consultation?

During your first consultation with Fella, you’ll meet virtually with a licensed healthcare professional who will review your medical history, discuss your weight loss goals, and assess whether the program is the right fit for you. You’ll also have the opportunity to ask any questions about the program and learn about the next steps in your personalized plan.

How long does it take to get started after signing up?

Once you sign up, you can typically schedule your initial consultation within a few days. Afterthe consultation, if you're approved for the program, you'll receive your personalized treatmentplan, and any prescribed medications will be shipped to you quickly, so you can begin yourjourney without delay.

Do I need to prepare anything before my consultation?

Before your consultation, it’s helpful to gather information about your medical history, including any current medications, past treatments, or underlying health conditions. You’ll also want to think about your weight loss goals and any questions you have for the healthcare professional.This will ensure that you get the most out of your consultation and help create a plan tailored to your needs.

What happens if I’m not a good fit for the program?

If it’s determined during your consultation that Fella isn’t the right solution for you, our healthcare team will provide guidance on alternative options or treatments that may be a better fit for your needs. Our priority is ensuring you receive the best care possible, even if it’s not with Fella.

What kind of ongoing support will I receive as a new patient?

As a new patient, you’ll have access to continuous support from our team of healthcare professionals and coaches. This includes regular check-ins, guidance on your treatment plan,and adjustments as needed to ensure you’re progressing toward your goals. We’re here to support you every step of the way.

How do I get started with a virtual consultation?

To begin, you’ll need to take a quick online quiz to assess your eligibility for the program. This quiz helps us understand your health background and weight loss goals. Once completed, you'll be able to schedule a virtual consultation with a healthcare provider, who will guide you through the next steps and recommend the best approach for your treatment. The entire process is done online, so you can get started from the comfort of your home.

CLAY • Lost 17 lbs

"The big things I found after the first month are that I'm down 17 lbs; significant decrease in appetite and the confidence that it's going to be sustainable in the long run."

Watch his story

The Fella
6 month Money-Back Guarantee

All Fella Plans come with a full six-month money-back guarantee. If you do the program for 6 months and it hasn't worked, you can get your money back.

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